Privacy policy

Last updated: October 8, 2026

At ASTRA NOVAA, trading as Hirewise Studio, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our online store.

1. BUSINESS INFORMATION

ASTRA NOVAA
Trading as: Hirewise Studio

71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Email: astranovaltd9@gmail.com

2. INFORMATION WE COLLECT

When you visit our store, place an order, or contact us, we may collect information such as:

- Your name
- Email address
- Billing and transaction information
- Order and purchase details
- Information you provide when contacting customer support
- Information necessary to process and fulfill your order

We only collect information that is reasonably necessary for operating our store, processing orders, providing customer support, and complying with applicable legal obligations.

3. PAYMENT INFORMATION

Payments are processed through Shopify Payments and its payment-processing infrastructure.

We do not intentionally store your complete payment card number or security code on our own systems.

Payment information may be processed by Shopify and relevant payment service providers in accordance with their own privacy policies and security procedures.

4. HOW WE USE YOUR INFORMATION

We may use your personal information to:

- Process and fulfill orders
- Provide access to purchased digital products
- Process payments
- Communicate with you about your order
- Respond to customer-support requests
- Handle refunds and other purchase-related matters
- Maintain and improve our store
- Prevent fraud, abuse, and unauthorized transactions
- Comply with legal and regulatory requirements

5. DIGITAL PRODUCT DELIVERY

Our products are digital products and are delivered electronically.

We may use your email address and order information to provide access to the digital product you purchased and to communicate necessary information about your order.

6. SHOPIFY

Our store is hosted and operated using Shopify.

Shopify provides the ecommerce infrastructure that allows us to operate our store, process orders, provide checkout functionality, and support payments and other store functions.

Information submitted through our store may therefore be processed by Shopify in accordance with Shopify's privacy practices.

7. COOKIES AND SIMILAR TECHNOLOGIES

Our store may use cookies and similar technologies that are necessary for the operation, security, functionality, and performance of the Shopify storefront.

Cookies may be used to remember preferences, maintain shopping-cart functionality, support checkout, and help provide a secure and functional shopping experience.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

8. INFORMATION SHARING

We may share personal information with service providers where reasonably necessary to operate our business, including:

- Shopify
- Shopify Payments and payment-processing providers
- Services necessary to provide or deliver purchased digital products
- Professional advisers or authorities where required by law

We do not sell your personal information to third parties.

9. DATA SECURITY

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, resolving disputes, preventing fraud, and complying with legal, accounting, and regulatory obligations.

11. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:

- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information where legally applicable
- Object to or restrict certain processing
- Request a copy of certain personal information
- Withdraw consent where processing is based on consent

To exercise an applicable privacy right, contact us using the email address below.

12. INTERNATIONAL DATA TRANSFERS

Because we use Shopify and other service providers, personal information may be processed or stored in countries outside your country of residence.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

13. CHILDREN'S PRIVACY

Our store is not directed toward children, and we do not knowingly collect personal information from children where prohibited by applicable law.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

The updated version will be posted on this page with a revised "Last updated" date.

15. CONTACT US

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact:

ASTRA NOVAA
Trading as: Hirewise Studio

71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Email: astranovaltd9@gmail.com

Last updated: October 8, 2026