Terms of service

Last updated: October 8, 2026

These Terms of Service govern your use of the Hirewise Studio online store and any purchase made through our website.

The store is operated by:

ASTRA NOVAA
Trading as: Hirewise Studio

71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Email: astranovaltd9@gmail.com

1. ABOUT OUR STORE

Hirewise Studio provides and sells digital products and online services.

All products offered through our store are digital products unless explicitly stated otherwise.

By accessing our website or placing an order, you agree to these Terms of Service.

2. DIGITAL PRODUCTS

Our products are delivered electronically.

Before completing a purchase, you should review the product description carefully to understand what is included in the product.

Digital products may include, depending on the product purchased:

- Digital templates
- Notion templates or systems
- PDF guides
- Other downloadable or electronically delivered digital materials

No physical product will be shipped unless the product description specifically states otherwise.

3. ORDERS AND PURCHASES

When you place an order, you agree to provide accurate and complete information.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases of suspected fraud, unauthorized transactions, technical errors, or other circumstances that may affect the security or operation of our store.

An order confirmation does not necessarily mean that an order cannot subsequently be cancelled where a legitimate reason exists.

4. PRICING AND PAYMENT

Prices are displayed on the relevant product page and at checkout.

Prices may be changed from time to time, but changes will not affect an order that has already been successfully completed unless required by law.

Payments are processed through the payment methods made available at checkout, including Shopify Payments where applicable.

You authorize the applicable payment provider to process the payment for your order.

5. DIGITAL DELIVERY AND ACCESS

After successful payment, digital products are normally made available electronically.

The method of delivery or access may depend on the product purchased.

You are responsible for providing an accurate email address and for having the necessary device, software, internet connection, or account required to access the purchased product where such requirements are clearly stated.

If you experience a technical problem accessing a product, please contact us at:

astranovaltd9@gmail.com

6. REFUNDS

Our Refund & Return Policy explains when refunds may be available for digital products.

By purchasing a digital product, you acknowledge that digital products may be supplied or made available electronically shortly after purchase.

Nothing in these Terms limits any consumer rights that cannot legally be excluded or limited.

Please review our Refund & Return Policy before purchasing.

7. INTELLECTUAL PROPERTY

All digital products, templates, guides, text, graphics, designs, branding, and other content provided by Hirewise Studio are owned by or licensed to ASTRA NOVAA unless otherwise stated.

Your purchase gives you a personal, limited, non-exclusive, non-transferable right to use the purchased digital product for its intended purpose.

Unless expressly permitted by us or by law, you may not:

- Resell the digital product
- Redistribute or share the digital product
- Upload the product to public websites or file-sharing services
- Copy or reproduce the product for commercial distribution
- Claim the product or its contents as your own
- Provide the purchased product to other people for their personal use

8. PROHIBITED USE

You agree not to use our website or products for unlawful, fraudulent, abusive, or unauthorized purposes.

You must not attempt to interfere with the operation or security of our website, payment systems, or digital delivery systems.

9. THIRD-PARTY SERVICES

Our store may use third-party services, including Shopify and payment-processing services, to operate the website, process payments, and provide certain functionality.

Your use of third-party services may also be subject to the terms and policies of those providers.

10. WEBSITE AVAILABILITY

We aim to keep our website and digital products available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Temporary interruptions may occur because of maintenance, technical problems, service-provider issues, or circumstances outside our reasonable control.

11. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, prices, and other information on our website are accurate and up to date.

However, minor errors or inaccuracies may occasionally occur.

If a material error affects your purchase, we will take reasonable steps to address the issue in accordance with applicable law.

12. DISCLAIMER

Our digital products are provided for informational, organisational, educational, or practical purposes depending on the product description.

Unless expressly stated otherwise, our products do not constitute professional legal, financial, employment, medical, or other regulated professional advice.

Results from using our products may vary depending on individual circumstances, actions, and other factors.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, ASTRA NOVAA will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or digital products.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded or limited under applicable consumer protection law.

14. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our business, products, services, or legal requirements.

The updated version will be posted on this page with a revised "Last updated" date.

15. GOVERNING LAW

These Terms are governed by the laws applicable to the operation of our business, subject to any mandatory consumer protection rights that apply to you.

Nothing in these Terms is intended to remove or restrict any mandatory rights you may have under applicable law.

16. CONTACT

If you have questions about these Terms or your purchase, please contact:

ASTRA NOVAA
Trading as: Hirewise Studio

71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Email: astranovaltd9@gmail.com

Last updated: October 8, 2026